Accountability
Quality and Impact
These are the things we measure. Where a verified figure is not yet published here, that is deliberate — we would rather show you the category than a number we cannot stand behind.
Why some numbers are missing. Many healthcare websites publish impressive statistics with no source behind them. We do not. A figure appears on this page only after it has been verified internally and entered by an administrator. Until then, you see what we track and how we define it.
Families served
170+
The number of families who have received clinical services from Look Up Therapy, counted from our practice management records.
Caregiver satisfaction
90%
How caregivers rate their experience of care, communication, and partnership, collected through structured feedback rather than selected testimonials.
Access and intake speed
Initial Response within 24 hours
How quickly a family hears from a person after reaching out, and how long each onboarding step typically takes.
Clinical-quality measures
95%+ documentation & treatment compliance
Goal progress, treatment integrity, plan review cadence, and how consistently clinical documentation meets our own standard.
Staff supervision and training
5%+ monthly RBT supervision + quarterly staff training
Supervision hours delivered, training completion, and credential maintenance across the clinical team.
Community and school partnerships
10+ community, school & agency partnerships
Active collaborations with schools, early-learning programs, universities, and community organizations.
Geographic reach
2 states — Florida & North Carolina
Counties and communities where we are actively delivering services, updated as our clinical team grows.
Annual impact report
An annual impact report is in preparation. It will summarize access, clinical quality, caregiver experience, workforce development, and community partnership for the reporting year.
Not yet published.
Consented testimonials
We do not publish family stories without written, informed consent, and we do not invent them. When families choose to share their experience, their words appear here exactly as they gave them.
No consented testimonials are published at this time.
Partner case studies
Case studies from school and organizational partners describe the problem, the engagement, and what changed — published only with the partner's written approval.
No partner case studies are published at this time.