For referring professionals
Professional Referral Center
A privacy-first pathway for pediatricians, psychologists, diagnosticians, schools, case managers, early-learning programs, hospital discharge teams, and community organizations.
Refer a patient in under a minute
Secure form
The right place for clinical detail. Takes about a minute.
Open secure referral formTalk to intake
For urgent or complex cases, or to check coverage before you refer.
(855) 274-1915Send records
- Florida (561) 375-5006
- North Carolina (765) 309-0225
We acknowledge every referral, and we tell you whether we were able to serve the family — including when we could not, and why.
Please do not email protected health information. Ordinary email and standard website forms are not appropriate for diagnoses, evaluations, treatment records, or identifying clinical detail. Use the secure intake pathway below. This website does not collect clinical records through a WordPress form.
Who we accept referrals from
- Pediatricians and primary care teams
- Psychologists and diagnosticians
- Schools, IEP teams, and school psychologists
- Case managers and care coordinators
- Early-learning and childcare programs
- Hospitals and discharge planning teams
- Community organizations and family advocates
Services accepted
| ABA Therapy | Florida and North Carolina. Center-based in West Palm Beach for ages 2 to 6; home, school, daycare, and community settings in North Carolina. |
|---|---|
| Occupational Therapy | Private pay, based in Florida. Not billed to insurance. |
| Mental Health Counseling | Private pay, based in Florida. Not billed to insurance. |
| Not offered | Speech therapy and speech-language pathology are not provided by Look Up Therapy. Please route those referrals elsewhere. |
Referral checklist
Referrals move fastest when these are available. Send them only through the secure pathway.
- Caregiver name and preferred contact method
- Child's age and the county where services are needed
- Service being requested
- Diagnostic evaluation or report, where one exists
- IEP, 504 plan, or school behavior plan, if applicable
- Insurance or funding information
- Signed release of information where required
- Any urgency or safety considerations, stated generally
What happens after a referral
We acknowledge receipt
Our intake team confirms the referral arrived and identifies anything missing.
We contact the family
The caregiver is reached directly to begin intake and answer questions.
We verify fit and funding
Clinical fit, geographic coverage, and funding are reviewed before commitments are made.
We close the loop with you
With appropriate consent, we tell you whether the family engaged and whether we were able to serve them. If we could not, we say why.
Secure submission
Our intake form is hosted on a protected platform. It is the correct destination for anything containing health information.
Open the secure intake form| Intake email | Email the intake team For coordination only — no records by email. |
|---|---|
| Phone | (855) 274-1915 |
| Florida fax | (561) 375-5006 |
| North Carolina fax | (765) 309-0225 |
Downloadable referral guide
A one-page summary for clinic front desks and school teams — what we treat, what we need from you, and how referrals are acknowledged.
Download the referral guide (opens in a new tab)PDF · 663 KB
Referral questions
Can a pediatrician or school make a referral?
Yes. Pediatricians, psychologists and diagnosticians, schools, case managers, early-learning programs, hospital discharge teams, and community organizations all refer to us. Send the referral through our secure intake pathway rather than ordinary email — the Professional Referral Center has the secure form, our phone number, and a click-to-email button for the intake team. Please do not email diagnoses, evaluations, or records to a general address.
What could delay services?
The most common causes of delay are missing or incomplete records, funding or benefit verification that is still pending, waiting on a diagnostic evaluation from another provider, scheduling the assessment, authorization decisions from a funding source, and clinician availability in a specific geographic area. Clinical fit matters too — if we are not the right provider for a child, we will say so and help you look elsewhere rather than start something that will not serve them.
Where can ABA take place?
In Florida, ABA is available center-based in West Palm Beach for children ages 2 through 6, with community options depending on the service and current availability. In North Carolina, ABA is delivered in family homes, in partnering schools, in daycare and early-learning programs, and in appropriate community settings. The right setting is a clinical decision made with the family, not a default.
Can services occur at school or daycare?
Often, yes. School-based and daycare-based ABA requires written caregiver consent and the agreement of the school or program, and we coordinate scope, scheduling, and communication before any session takes place. The goal is to complement what the school team is already doing rather than run a parallel, competing plan.
Do you provide Speech Therapy?
No. Look Up Therapy does not currently provide speech therapy or speech-language pathology services. Our services are Applied Behavior Analysis, private-pay occupational therapy, private-pay mental health counseling, and organizational training and consulting. If your child needs speech-language services, we are glad to talk through what to look for in a provider.
How can I confirm availability in my city?
Availability changes as our clinical team grows, so the honest answer for any specific address is: ask us. Call (855) 274-1915 or send an inquiry through the site and we will tell you what is currently open in your area rather than posting a blanket promise we cannot keep everywhere.